Bald and Bold studios

CineVoid legal

Privacy policy

CineVoid is built to play your media, not profile your viewing habits.

Effective: September 20, 2026

1. Overview

This privacy policy explains how CineVoid, a Meta Quest media player published by Bald & Bold Studios, handles information. CineVoid plays media from locations you select, including Plex, Jellyfin, DLNA/UPnP, SMB and WebDAV servers.

CineVoid contains no advertising SDK, analytics SDK, developer-operated account system or automatic crash-reporting service. Bald & Bold Studios does not receive your media library, playback history or viewing activity from the app.

2. Information stored on your headset

The app stores the following information locally so its features can work:

  • A Plex authentication token after you link your Plex account.
  • Your Jellyfin server address and a user-scoped authentication token after Quick Connect.
  • SMB server addresses, share names, usernames and passwords that you choose to save.
  • WebDAV connection names, folder URLs, usernames and passwords that you choose to save.
  • OpenSubtitles username, authentication state, language preferences and downloaded subtitle references when you choose to use online subtitle search.
  • Playback history, favourites and preferences such as screen, subtitle, audio, environment and cache settings.

Plex and Jellyfin authentication tokens, SMB passwords, WebDAV passwords and OpenSubtitles account secrets are encrypted using a key protected by the Android Keystore on your headset. Signing out removes that provider's saved authentication; removing a configured connection removes its saved credentials. Clearing the app's data or uninstalling removes local app data.

3. Network connections

CineVoid only makes connections needed for features you choose to use:

  • Meta platform services may be contacted to verify app entitlement and provide operating-system functionality. Meta handles that information under its own privacy terms.
  • plex.tv is contacted over HTTPS when you link Plex and discover your Plex servers. Plex handles that information under its own privacy terms.
  • Your selected Plex, Jellyfin, DLNA/UPnP, SMB and WebDAV servers are contacted to browse and stream your media.
  • opensubtitles.com is contacted over HTTPS only when you search for or download subtitles. Search requests may include a movie hash, filename-derived title, year and selected languages.
  • Video color adjustments, stereo metadata detection and ambient-light color sampling happen on the headset; these features do not upload movie frames.

Media streams directly between your selected server and your headset. Bald & Bold Studios does not proxy, host or inspect those streams. Unencrypted HTTP access is disabled by default and, if you enable it in CineVoid, is limited to user-selected devices on private or local networks. Public HTTP destinations remain blocked.

4. Website and support

Website

This website does not use analytics or advertising trackers. It uses strictly necessary cookies for secure support-form sessions and, on the public CineVoid support board, a random voting identifier so one browser can recognise its own votes. The voting identifier does not contain your name or email address. Like most web hosting services, the hosting infrastructure may temporarily process technical server-log information such as an IP address, browser identifier, requested page and time of access for security, reliability and abuse prevention.

Support messages and board reports

If you use the private support form or email support, we receive the information you voluntarily include, such as your name, email address, device details and diagnostic information. The private support form sends this information directly to our support mailbox and does not store it in the website database.

If you submit a bug, compatibility report or feature request through the public support board, the report is stored in the website database for review. The report title, description and non-private technical details may be published on the board after review. An optional email address is kept private and is never displayed on the public board. We use support information only to respond, investigate issues, plan development and maintain support records. Do not send passwords, Plex tokens, private server addresses or copyrighted media files.

5. Retention and your choices

App data remains on your headset until you remove the relevant account or share, clear the app data, or uninstall CineVoid. Support correspondence is kept only as long as reasonably necessary to resolve the request, maintain support records or meet legal obligations. Public support-board cards may remain visible while they are useful as a record of known issues, requested features or fixes; private contact details attached to submissions are retained only as long as reasonably necessary for support and follow-up.

You may ask us to access, correct or delete personal information contained in support correspondence. Depending on where you live, you may have additional privacy rights and the right to contact your local data-protection authority.

CineVoid is not directed to children under 13. We do not knowingly collect personal information from children through the app.

6. Contact and policy changes

For privacy questions or requests, contact Bald & Bold Studios at support@baldandboldstudios.online.

Material changes to this policy will be published on this page with a revised effective date.